Online and Mobile Tools

Cadillac understands the importance of car care and strives to make it convenient for owners to find service information. Ranging from online tools to dealership interactions, Cadillac employs a range of approaches to ensure owners are well-informed about their vehicle’s requirements.

The MyCadillac app acts as a centralized digital platform where Cadillac owners can access service and maintenance information. This application sends personalized notifications about scheduled maintenance, recalls, and maintenance requirements based on the car type and distance covered. In addition to this, the app allows scheduling of service appointments with nearby service centers, view current service offers, and monitor the health of their vehicle.



The Cadillac Owner Center, available through Cadillac's main webpage, works alongside the app by offering detailed information such as downloadable owner’s manuals, service calendars, and coverage information. It allows owners to keep track of their vehicle’s maintenance records and details about approved service centers.

Dealership Communication

Cadillac's service center chain is essential in sharing maintenance guidance to drivers. When visiting, the technicians go over recommended maintenance tasks and discuss any vehicle concerns with the customer. They provide a detailed breakdown of what the procedure includes, the expected duration, and the expenses. Dealerships also ensure that maintenance logs are kept electronically, allowing for owners to see all past maintenance of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are fitted with smart technology that provide maintenance notifications and alerts directly on the vehicle's dashboard. These notifications are calculated by the vehicle’s mileage and driving habits, making certain that drivers are reminded when it’s time for tasks such as fluid checks, tire rotations, or brake service. The in-car system gives specifics of each notice, explaining the task and why it is important for the vehicle’s longevity and optimal operation.

Printed Guides and Manuals

For customers who prefer traditional resources, Cadillac provides paper owner’s manuals that include a detailed maintenance schedule, tips for upkeep, and fluid specifications. These guides detail tire maintenance, fluid types, and service intervals, giving owners a comprehensive guide to keep their vehicle running well.

Educational Videos and How-To Guides

Cadillac's online platform hosts a range of educational videos and how-to guides that cover basic services, such as checking fluid levels, tire replacement, or understanding dashboard warning lights. These tools enable users to be proactive about their vehicle's maintenance while understanding the significance of timely servicing.